Communications Policy
Window Depot Upstate uses the contact information you provide to communicate with you about your inquiries, appointments, orders, service updates, products, and services.
This Communications Policy explains how we may contact you by phone, email, postal mail, and SMS/text message. For details about how we collect, use, and protect your personal information, please review our Privacy Policy.
Consent to Communications
By completing and submitting any form on this website, you give Window Depot Upstate permission to contact you using the information you provide. This may include communication by phone, email, postal mail, and SMS/text messages regarding your inquiries, appointments, orders, service updates, products, or services.
You consent to receive phone calls and SMS/text messages from Window Depot Upstate at the phone number you provide, including communications related to your inquiries, appointments, orders, or service updates.
SMS/Text Messaging Terms
Message frequency may vary depending on your activity, inquiry, appointment, order status, or service needs. Message and data rates may apply.
You may opt out of SMS/text messages at any time by replying “STOP.” For assistance, reply “HELP.”
Opting out of SMS/text messages does not prevent Window Depot Upstate from contacting you through other permitted methods when necessary to respond to your inquiry, provide service updates, or complete an existing transaction.
Automated Communications
Window Depot Upstate may use automated telephone technology to initiate communications with customers and website visitors who have provided consent. Consent to receive marketing or automated communications is voluntary and is not required as a condition of purchasing any goods or services.
Mobile Information and SMS Consent
Window Depot Upstate does not share, sell, rent, or disclose your mobile information, SMS opt-in data, or text messaging consent information to third parties or affiliates for their marketing or promotional purposes.
Any personal and mobile information collected through our website, contact forms, call tracking lines, or text messaging service is used by our team to communicate directly with you about your inquiries, appointments, orders, service updates, products, or services.
Call Recording
Calls and in-person meetings may be recorded for quality assurance, training, customer service, and documentation purposes.